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 Landlord Services
Learn about  our services, plus important information for landlords

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Landlords Services

Calling All Landlords ........

Trust us to find you a quality tenant for your property.

With many years of experience in the Lettings Business, you can be assured that you are dealing with a Quality Letting Agent who will strive not only to meet, but to exceed, your expectations.

We realise that your property is one of your most important assets, therefore you will want to ensure it is in professional hands - that's where we come in! By instructing us in the letting and/or management of your property, you can be sure you have the correct team on board dealing with your property.

You can expect a professional, straightforward service from us at all times. We have friendly, approachable staff who will be happy to advise and guide you through any aspect of your residential property requirements.

Our Fees are VAT Free and Competitive
We offer a transparent fee structure, which is VAT free, so whether you are an Investor Landlord with a portfolio of properties, or are a new Landlord just starting out with your first Buy-To-Let investment, give us a call and let us help you find a quality tenant without the hassle.

Carefully Selected Tenants
It is important for us to find the best possible tenant for your property and we carry out thorough reference and credit checks on all prospective tenants. This provides you with peace of mind that all future tenants are fully vetted prior to taking occupancy of your property.

Levels of Service offered

Full Management

Our Full Management service includes marketing of the property and conducting accompanied viewings, leading to the introduction and vetting of prospective tenants. Once we are in receipt of satisfactory references and credit checks, we prepare the Tenancy Agreement, and if required, an inventory. We then arrange a mutually agreed date of entry between the landlord and tenant.

During the tenancy we carry out periodic inspection visits. Should these bring to light any maintenance issues, we will (within the confines of our Management Agreement) arrange or recommend any necessary repairs.

Collection and processing of rental payments is also an important remit of our Full Management Service. Rental balances will be credited automatically to the Landlord’s nominated bank account.

Towards the end of the tenancy, we liaise with the tenant, with a view to renewing the tenancy agreement, or arranging to check them out, carrying out a Final Inspection on the property and subsequently re-advertising the property for let.

Our Fully Managed service is ideal for Landlords who do not reside locally, or would prefer not to have any involvement with the tenants directly, opting instead for an Agent to handle all aspects of the tenancy on their behalf.

Tenant Find (Non-Managed)

Our Tenant Find service includes marketing of the property and conducting accompanied viewings, leading to the introduction and vetting of prospective tenants. Once we are in receipt of satisfactory references and credit checks, we prepare the Tenancy Agreement. We then arrange a mutually agreed date of entry between the landlord and tenant.

Following this, the first month’s rent and deposit monies are collected and credited to the Landlord, less our agreed fees. Managing the tenancy, including all maintenance, tenancy issues, and rent collection, will then be the responsibility of the Landlord.


Insurance

We recommend that you have adequate insurance cover in place from the start date of any tenancy.

As appointed introducers for a leading insurance company, we are able to offer a range of competitive insurance products for landlords, including the following:
  • Buildings Insurance
  • Contents Insurance
  • Rent Guarantee Insurance
  • Legal Expenses.

    Further details are available on request.

    Guide for Landlords

    Before a property can be let, there are several matters which the owner will need to deal with to ensure that the tenancy runs smoothly, and also that he/she complies with the law. We provide summarised information below. If you require further advice or assistance with any matter, please do not hesitate to contact us:

    Preparing the Property
    We have found that a good relationship with Tenants is the key to a smooth-running tenancy. As Property Managers, this relationship is our job, but it is important that the Tenants should feel comfortable in their temporary home, and that they are receiving value for their money. It follows therefore, that a well presented, maintained, and clean property in good decorative order will help towards this, whilst also achieving a higher rental figure. Tenants are also more inclined to treat such a property with greater respect.

    General Condition

    Electrical, gas plumbing, waste, central heating and hot water systems must be safe, sound and in good working order. Repairs and maintenance are at the Landlords expense unless misuse can be established. Interior decorations should be in good condition and preferably plain, light and neutral.

    Furnishings
    Your property can be let fully furnished, part-furnished or unfurnished. Which of these is appropriate will depend on the type of property, and local market conditions. We will be pleased to give you advice on whether to furnish or not, and to what level. As a minimum you will need to provide reasonable quality, clean carpets, curtains, and light fittings. Remember that there will be wear and tear on the property and any items provided during the course of any tenancy.

    Personal Items, Ornaments etc
    Personal possessions, ornaments, pictures, books etc should be removed from the premises, especially those of real or sentimental value. Some items may be boxed, sealed and stored in the loft at the owner’s risk. All cupboards and shelf space should be left clear and clean for the Tenant’s own use.

    Gardens
    Gardens should be left neat, tidy and rubbish free, with any lawns cut. Tenants are required to maintain the gardens to a reasonable standard, provided they are left the necessary tools. However, few Tenants are experienced gardeners, and if you value your garden, or if it is particularly large, you may wish us to arrange visits by our regular gardener, at your own expense.

    Cleaning
    At the commencement of the tenancy the property must be in a thoroughly clean condition, and at the end of each tenancy it is the Tenants' responsibility to leave the property in a similar condition. Where they fail to do so, cleaning will be arranged at their expense and deducted accordingly from their deposit.

    Information for the Tenant
    It is helpful if you leave instruction manuals for the Tenant, eg on operating the central heating/hot water system, alarm system, and any white goods. It is also helpful to advise of which day the refuse and recycling is collected etc.

    Keys
    You should provide 2 sets of keys for the Tenant. Where we will be managing the tenancy, we will also require one full set and can arrange to have duplicates cut as required.


    Other Considerations

    Mortgage
    If your property is mortgaged, you should obtain your mortgagee’s written consent to the letting. They may require additional clauses in the tenancy agreement, of which you must inform us.

    Leaseholds
    If you are a leaseholder, you should check the terms of your lease, and obtain any necessary written consent before letting.

    Insurance
    You should ensure that you are suitably covered for letting under both your buildings and contents insurance. Failure to inform your insurers may invalidate your policies. We can advise on Landlords Legal Protection, Rent Guarantee Cover and Landlords Contents and Buildings Insurance if required.

    Bills and Regular Outgoings
    We recommend that you arrange for regular outgoings, eg service/factoring charges, maintenance contracts etc to be paid by standing order or direct debit. However, where we are managing the property, by prior written agreement, we may make payment of certain bills on your behalf, provided such bills are received in your name at our office, and that sufficient funds are held to your credit.

    Council Tax and Utility Accounts
    As part of our Managed Service, we will arrange for the transfer of Council Tax and Utility Accounts to the Tenant. Meter readings will be taken by us, allowing your closing gas and electricity accounts to be drawn up. All these matters we will handle for you, however, British Telecom will require instructions directly from both the Landlord and the Tenant.

    Income Tax
    When resident in the UK, it is entirely the Landlords responsibility to inform HM Revenue & Customs of rental income received, and to pay any tax due. Where the Landlord is resident outside the UK during a tenancy, he will require an exemption certificate from HM Revenue & Customs before he can receive rental balances without deduction of tax.

    The Inventory
    It is very important that an Inventory of Contents and Schedule of Condition is prepared, in order to avoid misunderstanding or dispute at the end of a tenancy. Without such safeguards, it will be impossible for the Landlord to prove any loss, damage, or significant deterioration of the property or contents. In order to provide a complete service, we can, if required, arrange for a member of staff to prepare an Inventory and Schedule of Condition, at the cost quoted in our Agency Agreement.

    Health and Safety, and other Legal Requirements

    The following requirements are the responsibility of the owner (Landlord). Where we are managing the property they are also our responsibility. Therefore, where we are managing, we will ensure compliance, any costs of which will be the responsibility of the landlord.

    Gas
    Annual safety check: Under the Gas Safety (Installation and Use) Regulations 1998 all gas appliances and flues in rented accommodation must be checked for safety at least every 12 months by a "Gas Safe" registered engineer (previously "Corgi"). They must be maintained in a safe condition at all times, records kept for at least 2 years, and a copy of the safety certificate given to each new tenant before their tenancy commences.

    Electrical
    There are several regulations relating to electrical installations, equipment and appliance safety, and these affect landlords and their agents in that they are 'supplying in the course of business'. They include the Electrical Equipment (Safety) Regulations 1994, the Plugs and Sockets Regulations 1994, the 2005 Building Regulation - 'Part P, and British Standard BS1363 relating to plugs and sockets. Although with tenanted property there is currently no legal requirement for an electrical safety certificate (except in the case of all HMOs) it is now widely accepted in the letting industry that the only safe way to ensure safety, and to avoid the risk of being accused of neglecting your 'duty of care', is to arrange such an inspection and certificate.

    Fire
    The Furniture and Furnishings (Fire) (Safety) Regulations 1988 (amended 1989 & 1993) provide that specified items supplied in the course of letting property must meet minimum fire resistance standards. The regulations apply to all upholstered furniture, beds, headboards and mattresses, sofa-beds, futons and other convertibles, nursery furniture, garden furniture suitable for use in a dwelling, scatter cushions, pillows and non-original covers for furniture. They do not apply to antique furniture or furniture made before 1950, and certain other items. Non-compliant items must be removed before a tenancy commences.

    Smoke Alarms
    All properties built since June 1992 must have been fitted with mains powered smoke detector alarms from new. Although there is no legislation requiring smoke alarms to be fitted in other ordinary tenanted properties (except HMOs), it is generally considered that the common law 'duty of care' means that Landlords and their Agents could be liable should a fire cause injury or damage in a tenanted property where smoke alarms are not fitted. We therefore strongly recommend that the Landlord fit at least one alarm on each floor (in the Hall and Landing areas).

    Energy Performance Certificates (EPCs)
    Since January 2009, it has been a requirement in Scotland that all rental properties must have an EPC. The certificate must be in place prior to marketing of the property and must be provided free either when(or before) any written information about the property is provided to prospective tenants, or any viewings are conducted. An EPC is valid for 10 years. We can instruct an EPC for our landlord clients upon request, as per our agreed charges.


    The above is a brief summary of Landlords' Responsibilities and of the laws surrounding tenanted property. We hope that you find it useful.

    We look forward to being of assistance to you in the Letting and Management of your property, and should you require any further advice, then please do not hesitate to contact us.






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